Jennah Khalef

About Jennah Khalef

Jennah has experience working in client facing positions as part of the leading online destination for physicians and healthcare professionals worldwide, Medscape. Jennah works in effective collaboration with sponsors to activate campaigns that enable them to reach and engage their target audience while working with internal stakeholders to execute the campaigns including web development, email development, program marketing, content, creative, and others. Jennah ensures overall client satisfaction by providing a positive customer service experience, ensuring high quality, and on time delivery by regularly leading client-facing communications including adherence to client communication practices, preparing and distributing client status reports, preparing and disseminating contact reports, and other client-facing communications. Jennah also works with the internal teams translating client needs and expectations clearly across cross-functional development teams including supporting the client medical legal review submissions, managing timelines, assets, progress, and client deliverables, including project brief development, internal KO meetings, requirements meetings, internal review meetings, and prelaunch quality checks. Jennah has experience in G-Suite, Microsoft Office, Salesforce, Workfront, Marketing Cloud, JIRA, Adobe Suite and video editing.

Experience

1. Senior Account Manager

   Medscape

   Oct 2023 — Present

Education

• Linfield University

  International Business

• Portland State University

  Bachelor of Arts - BA, Mass Communication/Media Studies

Skills

• Public Speaking
• Social Media
• Spanish
• Social Media Marketing
• Microsoft Excel
• Customer Service
• Advertising
• Writing
• International Relations
• Microsoft Office
• Sales
• Leadership
• Teamwork
• Management