Jenna T.

About Jenna T.

I\'m a Licensed Master Social Worker turned Sales and Operations Leader who thrives at the intersection of service and strategy. For over a decade, I\'ve led teams, grown revenue, and built strong communities across senior living and wellness industries. I\'m deeply passionate about creating meaningful experiences-whether that\'s helping a resident feel at home, supporting a team member\'s growth, or turning around campus performance. I love the challenge of driving results while staying people focused. From lease-ups to full business operations, I\'ve worn every hat, always with heart and hustle!

Experience

1. Director of Sales and Operations

   Integrated Real Estate Group

   May 2025 — Present · Round Rock, TX, US

   Responsible for leading sales and operations across multiple luxury 55+ active adult and townhome communities. Combine strategic planning with hands-on execution to maximize occupancy, revenue, and resident satisfaction-Oversee all operational departments including sales, marketing, maintenance, housekeeping, and resident engagement-Manage and forecast operational budgets and revenue, ensuring financial goals and NOI performance are met or exceeded-Serve as the sales and business office leader-lead gen, conduct tours, generate leases, manage renewals, ensure make readies completed, execute collections, etc-Drive marketing strategy, build referral pipelines, and increase qualified traffic through local partnerships-Build community partnerships, manage vendor relations, and maintain compliance with Fair Housing and corporate standards-Deliver high-impact resident experiences while streamlining processes and ensuring operational excellence.

Education

• The University of Texas at Austin

  Master's degree