Jenna Cafiso

Focused on Customers | Lab Automation & Software Training Expert | Trusted Stakeholder Partner

Role
Customer Success Director at Cenevo Formerly Labguru & Titian Software
Location
San Diego, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jenna Cafiso

Experienced professional with a solid background in customer relationship management, software training, and project execution. Proven track record of successfully managing software implementations, collaborating with cross-functional teams, and addressing client needs. Skilled in ensuring seamless transitions and delivering successful outcomes. Eager to leverage expertise in customer support and software solutions to drive client satisfaction and ensure project success.

Experience

  1. Customer Success Director

    Cenevo Formerly Labguru & Titian Software

    Jul 2025 — Present

    Support key customer initiatives and resolve complex challenges through proactive communication, empathy, and partnership.• Collaborate cross-functionally with Sales, Product, and Operations teams to ensure seamless customer journeys and feedback loops

Education

  • University of Redlands

    BS Biology

    2002 — 2006

Skills

  • Biochemistry
  • Pharmaceutical Industry
  • Lifesciences
  • Molecular Biology
  • Drug Discovery
  • Cell Biology
  • High Throughput Screening
  • Biotechnology

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Jenna Cafiso — Customer Success Director at Cenevo Formerly Labguru & Titian Software in San Diego, CA, US | Unifers