Jenna Barbour
Marketing Student with Economics Minor at Michigan State University - Eli Broad College of Business
- Role
- Hospitality Specialist at Lafayette Hotels
- Location
- East Lansing, MI, US
- LinkedIn followers
- 500 followers
Experience
Hospitality Specialist
Jun 2025 — Present · Wells, ME, US
Front Desk-Assisted guests with check-in/check-out, ensuring smooth arrivals and departures -Coordinated parking, special requests, overflow parking, room changes, etc to enhance overall guest satisfaction -Provided prompt support to guest needs contributing to positive reviews and repeat visitsForbes Seafood Restaurant-Took and delivered customer orders with accuracy and efficiency in a fast-paced environment -Assisted in managing daily operations by restocking supplies and maintaining cleanliness -Delivered attentive service that improved guest dining experiences and strengthened customer loyaltyHousekeeping-Cleaned and prepared guest rooms to meet hotel standards, ensuring a comfortable stay -Responded to guest requests for amenities and services with professionalism and timeliness -Operated and organized hotel laundry services, folding and preparing linens for daily use -Supported housekeeping operations by maintaining consistent inventory of clean linens -Helped streamline back-of-house efficiency by assisting multiple departments
Education
Michigan State University
Bachelor's degree, Marketing
Adlai E. Stevenson High School
High School Diploma
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