Jenna Young
Flight Attendant at American Airlines
- Role
- Flight Attendant at American Airlines
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Jenna Young
My objective is to strive for a position in customer service and support field. Most of…
Experience
Flight Attendant
Oct 2016 — Present · New York, NY, US
Provide top of the line hospitality while representing American Airlines to increase brand loyalty and repeat customers•Deliver the highest level of customer service to passengers through inflight services, engaging conversation and inflight entertainment while remaining vigilant to the possibility of medical emergencies and passenger disruptions •Establish authority in the crew and trust in American Airlines through effectively translating safety information and inflight service features to all passengers of ranging aptitudes, backgrounds, and travel experience •Ensure the integrity of the airlines industry by complying with and enforcing FAA rules and regulations as well as American Airlines’ policies and procedures•Address high stress situations in a calm and professional manner while navigating company checklists to mitigate passenger conflicts and respond to emergencies•Ensure in flight sales by cross checking inventory with recorded sales for each flight•Maintain a well-groomed, hospitable, and approachable appearance while working on foot for long periods of time •Work on-call shifts to fill any gaps in the flight operation at a moments notice
Skills
- Social Media
- Press Releases
- Mobile Social Networking
- Communication Skills
- Highly Detail Oriented
- Event Planning
- Coordinating Events
- Online Social Networking
- Social Networking Apps
- Microsoft Office
- Sales
- Social Networking Sites
- Sales Operations
- Customer Service
- Social Networking
- Youtube
- Writing
- Social Media Marketing
- Powerpoint
- Microsoft Excel
- Communication
- Public Relations
- Organization
- Leadership
- Public Speaking
- Microsoft Word
- Teamwork
- Marketing
- Advertising
- Time Management
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