Jenna Terrio

Office Manager | CAPM

Role: Boston Office Manager at Audley Travel
Location: Boston, MA, US
LinkedIn followers: 500 followers

About Jenna Terrio

Currently employed full-time with Audley Travel as the Boston Office Manager, overseeing the daily operations of the office and facilities, health and safety, and managing a team responsible for office administration. Graduated from Mount Holyoke College Magna Cum Laude with a degree in Cultural Anthropology and minors in International Relations and Italian.Over 10 years in the Travel Industry with customer service, management, and operations focus.Have 12+ months of international experience and travel to 26 countries. Strong oral and written communication skills, customer service, travel and air industry knowledge. Amadeus, Apollo, and Galileo GDS experience. Performance management, leadership, coaching, and facilitator experience.

Experience

Boston Office Manager
Audley Travel
Oct 2020 — Present

Education

Mount Holyoke College
Bachelor of Arts (B.A.)
2009 — 2013

Contact information

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Work email
•••••@audleytravel.com
Personal email
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Current company

Audley Travel

Travel Arrangements · 877 employees · Founded 1996

For 30 years, we’ve listened to what people want to experience and how they want to feel on their travels. We shape every trip around each client’s interests and tastes, right down to the finest detail. The result? Meaningful travel experiences that stay with them long after they return home. We can do this because we’ve experienced these places ourselves. That’s why our people are so important. Everyone at Audley Travel is united by a passion for travel that we nurture and strengthen. For example, our country specialists return to their regions regularly to test out stays and experiences. It means we have local knowledge you won’t find in guidebooks and can help people discover the authentic soul of a place. We’ve always strived to work with local people and businesses in our destinations. Not only do we feel this gives our clients the best experience, it also brings benefits to local communities. In 2020 we were made a Travelife Partner in recognition of our commitment to improving our sustainability and Corporate Social Responsibility. Life at Audley Travel We offer flexibility through hybrid working, giving you the chance to split your time between home and our offices. Within the UK, choose from our historic converted mill in Witney, Oxfordshire - complete with allotments and barbecues - or our sleek London office in Shepherd’s Bush, near Westfield Shopping Centre. We also have a US office in Boston’s historic North End. Regular socials take place at each office, providing time to connect with others away from work. We welcome and celebrate differences and encourage everyone to bring their true selves to work. Our global diversity, equity, and inclusion group, Unify, was set up to raise awareness of DE&I at Audley Travel and identify areas we can improve on. After all, it's our people that make Audley successful. Over the years we’ve won a raft of awards, but what we’re most proud of is seeing our staff flourish and clients return to us year after year.

audleytravel.com

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