Jenna Sorenson
Senior Customer Success Manager at Talkwalker
- Role
- Senior Customer Success Manager at Talkwalker
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Jenna Sorenson
I’m an experienced Customer Success professional with a strong background in managing strategic programs and enterprise-level SaaS portfolios. I have a strong history of leading cross-functional initiatives and driving adoption for Fortune 500 clients. I specialize in aligning customer goals with measurable outcomes—whether through account expansion, executive business reviews, or onboarding optimization. In my tenure, I\'ve managed portfolios of over $2M as well as led program-level initiatives as a subject matter expert. I bring a proactive, data-driven approach to relationship management and program execution, with a focus on long-term growth, customer retention, and scalable success.
Experience
Senior Customer Success Manager
Aug 2022 — Present · New York, NY, US
Education
University of Wisconsin-Madison
Retail and Consumer Behavior, Retailing and Entrepreneurship
2015 — 2019
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