Jenna Smathers

About Jenna Smathers

With over 10 years of experience in training and development, I design and deliver learning solutions that improve performance, increase profitability, and create lasting business impact. I have spent the majority of my career applying these skills in the collision repair industry, helping body shops implement effective training programs that ensure consistency across their operations. Using adult-learning methodology and focusing on virtual training, I successfully built, launched, and managed two learning management systems serving 2500+ users in the collision repair field. I’m passionate about turning complex procedures into clear, practical training that learners can apply right away. By partnering closely with Subject Matter Experts, I create programs that are not only industry-leading but also meaningful, engaging, and aligned with business goals.At the core, my work is about building training that empowers people, strengthens teams, and drives organizational growth.

Experience

1. Instructional Designer

   Vive Collision

   Jan 2026 — Present

Education

• University of North Carolina at Greensboro

  Business Administration and Management, General

  2005 — 2009