Jenna Hackenberg

Experience

1. Cyber Fraud Detection & Intelligence Analyst - Cyber Fraud

   Synchrony

   Mar 2017 — Present

   As a cyber fraud intelligence analyst I work with highly skilled analysts to proactively detect and mitigate fraud using cyber methodologies. As a detection and intelligence analyst, I am responsible for: Identifying intelligence around fraud related investigations Detecting potential malicious behavior in transactions Building a fraud hunt program that includes finding innovating ways to look for fraud by querying various data sets Social Media analysis Providing analysis on investigations as to who the suspect/subject of interest may be based off limited pieces of data Pivoting off data points to identify additional indicators Identifying potential fraud rings Identifying indicators associated with fraud and building out a framework to use those indicators to further detect fraud Liaising with the fraud team, investigations team, clients and other stakeholders Build fraud profiles for individual investigations Assist with detection and mitigation Identifying anomalies in data that may be indicative of fraud Started the Human Trafficking program which is to help detect and investigate transaction red flags that may indicate prostitution or potential trafficking