Jenna Guild
Client Outplacement Manager @ Right Management
- Role
- Client Outplacement Manager at Right Management
- Location
- Johnstown, CO, US
- LinkedIn followers
- 500 followers
Experience
Client Outplacement Manager
Aug 2023 — Present
As member of a shared-services team, I provide agile and as-needed support to Right Management’s Outplacement clients, including direct client-facing coordination and management• My primary tasks include client activity coordination (workshops, notification training, and support), prelim management, Client portal administration (user management), Global coordination, and ongoing client documentation/record keeping (updates to ensure accurate entry and billing/credit)• I ensure client and internal partner success by handling email inquiries in a timely/professional manner• I manage and track eligibility list for outplacement referrals and activity• I develop positive ongoing relationships with Client Sales (Account Managers, Client Experience Manager) teams and Operations team within the organizations• Started as a part-time project employee in August 2023 and was then promoted to full-time position in October 2023
Education
Valparaiso University
BS.BA.IB, International Business
2005 — 2009
University of Denver
Master's Level Certificate, Alternative Dispute Resolution
2013 — 2015
Skills
- Nonprofit Organizations
- Leadership
- Social Media
- Management
- Nonprofits
- Social Networking
- Cornerstone
- Training
- Microsoft Office
- Event Planning
- Public Speaking
- Customer Service
- Contract Recruitment
- Spanish
- Taleo
- Research
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