Jenna Garcia
Healthcare Administrator specializing in process improvement, revenue cycle management, and executive support
- Role
- Onboarding and Implementation Specialist at Optimantra
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Jenna Garcia
Customer-focused professional passionate about onboarding and delivering great…
Experience
Onboarding and Implementation Specialist
Nov 2023 — Present
Facilitates the onboarding process for new customers as they integrate into the OptiMantra platform• Provides comprehensive training sessions for both new and existing customers, ensuring a thorough understanding of the platform and its functionalities• Attends to customer technical support inquiries through various channels, including phone, email, and video calls• Prepares customer-facing knowledge base reference articles and videos
Education
San Diego State University
Master of Public Health - MPH
2021 — 2023
San Diego State University
Bachelor of Science - BS
2016 — 2020
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