Jenna Cuzick
Director, Cross-technology & Business Enablement Services @Citi
Jacksonville, FL, US
EMAILS
j••••••••@citi.com
MOBILE NUMBERS
+19•••••••44
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WORK HISTORY
May 2025 — Present
Director, Cross-technology & Business Enablement Services @Citi
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EDUCATION
1999
University of North Florida
Bachelor of Arts
SKILLS
Business Process ImprovementQuality AssuranceLeadershipTrainingAvayaProcess ImprovementContact CentersRisk ManagementProgram ManagementSoftware DocumentationWorkforce ManagementCall CenterVendor ManagementAnalysisBankingChange ManagementTeam BuildingTelecommunicationsProject ManagementBusiness AnalysisOutsourcingService DeliveryAvaya TechnologiesCustomer ServiceManagementCall Centers
ABOUT JENNA CUZICK
Accomplished communicator, collaborator, and relationship builder.
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