Jenna Buckner
Clinical Quality Program Manager, Principal @Blue Cross and Blue Shield of Minnesota
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WORK HISTORY
Clinical Quality Program Manager, Principal @Blue Cross and Blue Shield of Minnesota
Minneapolis, MN, US
I lead initiatives to improve health plan performance across Stars, risk adjustment, and HEDIS measures. I am responsible for quality performance on HEDIS measures for a government line of business serving members, ensuring measurable improvements in clinical quality outcomes and member experience.Key Responsibilities:Analyze performance data to identify trends, gaps, and opportunities for improvement in Stars, risk adjustment, and HEDIS measures.Develop and implement strategic improvement plans tailored to organizational goals and regulatory requirements.Manage end-to-end execution of quality improvement programs, from design through implementation and monitoring.Partner with clinical, operational, and provider teams to drive alignment and achieve measurable results.Track performance metrics, monitor progress, and adapt strategies to optimize outcomes for a large government line of business population.Core Skills:Clinical quality program managementStars, HEDIS, and risk adjustment performance improvementGovernment program quality management members)Data analysis and interpretationStrategic planning and executionCross-functional collaborationContinuous improvement and operational excellence
EDUCATION
Winona State University
B.S., Health Promotion
ABOUT JENNA BUCKNER
Healthcare Project Manager and Clinical Quality Program Manager with 17 years of experience leading complex programs across private, public, non-profit, and government sectors. I specialize in improving health plan performance in Stars, HEDIS, and risk adjustment, with direct responsibility for quality outcomes on HEDIS measures for a government line of business serving members. I bring a proven track record of turning data into actionable strategies that close care gaps, raise quality scores, and enhance member experience. Skilled at analyzing performance trends, designing targeted improvement plans, and leading cross-functional teams to deliver measurable, sustainable results. My background spans client consulting, program management, and operational execution. I’m recognized for my consultative, collaborative approach, strong stakeholder relationships, and ability to translate complex data and regulatory requirements into clear, results-driven strategies. Core Expertise: Stars, HEDIS, and risk adjustment performance improvement Clinical quality program management for government health plans Data-driven strategy and execution Cross-functional collaboration & stakeholder engagement Healthcare project and program management across multiple sectors
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