Jenn Volberding

Associate Director of Scholarships @University of Maryland Baltimore County

Pasadena, MD, US
EMAILS
j•••@umbc.edu
MOBILE NUMBERS
+18•••••••33

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WORK HISTORY

Apr 2021 — Present

Associate Director of Scholarships @University of Maryland Baltimore County

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Baltimore, MD, US

Assist with overall management of the university’s general merit scholarships and scholars programs including budgeting, analysis and establishing eligibility criteria to support the goals of the university. The Associate Director serves as the liaison to external agencies which provide scholarship opportunities to UMBC students. Incumbent serves a large role in the recruitment efforts and enrollment yield of the university alongside key players of Undergraduate Admissions and Enrollment Management.

EDUCATION

2018

Nation Financial Educators Council

Certificate

2011 — 2013

University of Maryland University College

Certificate

2006 — 2010

Argosy University

Masters of Art

2000 — 2004

University of Hawaii at Hilo

Bachelor of Art

SKILLS

Public SpeakingProgram ManagementBankingRisk ManagementCustomer RetentionCustomer ServiceMicrosoft OfficeTrainingCall CentersRetail BankingProcess ImprovementCreditFinancial Literacy TrainingStudent Financial AidLoansHigher EducationLeadershipBusiness Process ImprovementConsumer LendingMental Health Counseling

ABOUT JENN VOLBERDING

With over 25 years of experience in customer service, retention, and resolution, I am a…

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