Jenn L.
Digital Content Marketing Manager @Cleveland Clinic
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WORK HISTORY
Digital Content Marketing Manager @Cleveland Clinic
Cleveland, OH, US
EDUCATION
The Johns Hopkins University
Master of Arts (M.A.), Health Communication
Cleveland State University
BA, English Language and Literature, General
ABOUT JENN L.
I’m a healthcare communications strategist with 20 years of experience translating complex information into clear, actionable messaging. Over the past decade, I’ve led internal and external communications across one of the nation’s top health systems — building high-performing teams, launching inclusive content operations, and supporting clinical leaders through change, growth and crisis.From leading editorial operations for Cleveland Clinic’s Health Library and Health Essentials (recognized by The New York Times as one of the most trusted online health sources), to creating physician engagement campaigns and grassroots social media programs, I’ve focused on aligning content with purpose — and people.My earlier career in financial research taught me the value of precision, regulatory fluency and high-stakes editorial rigor — all of which now shape how I build healthcare content systems that scale trust and clarity.I’m especially drawn to mission-driven work that combines digital innovation, inclusive storytelling and community impact. Whether I’m developing COVID-19 response materials, building CME programs or launching internal and external messaging for heritage months and awareness campaigns, I love using content to connect people — to care, to science, to each other.
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