Jenn Graham

Experience

1. Senior Business Analyst

   PUMA Group

   Jan 2019 — Present · Leesburg, VA, US

   Led discussions with business teams to elicit, capture, and document requirements (business requirements, functional, non-functional and transitional). • Drafted Business Cases and participates in the development of RFx process and contracts, and supports business in RFP vendor selection. • Led and documented discussions with business units to determine the extent to which solution(s) delivered by the project team meet(s) the needs of the business. • Created business, process, data, and workflow models to complement requirements.• Acted as a liaison facilitating requirements between the Project team and one or more 3rd party vendor(s). • Performed requirements tracking through development of the traceability matrix as part of the project lifecycle. • Developed, defined, and built application-based business cases, briefing notes, and decision sheets that will enable business and technological changes. • Performed current as-is analysis and documents to-be future state. • Created use cases, test plans, and works with business areas to create user acceptance test scripts. • Performed testing with system developers & /or business leads to ensure overall functionality and technical quality of deliverables. • Created functional specifications for conversions, upgrades, interfaces, reports, forms, and workflows as needed. • Ensured requirements for changes and enhancements are properly defined, have the required approvals and follow appropriate channels for testing and migration. • Served as subject matter for newly adopted systems, system upgrades or modified services. • Facilitated walking the client or user through each step of the process identifying and making suggestions for improvements. • Contributed to Privacy and Security reviews and assessments to help define risk, contingency and mitigation strategies.• Core skills included Tableau, PowerBI, and Microsoft Excel.

Education

• Penn State University

  Bachelor's degree