Jenn Elfner

About Jenn Elfner

I am a strategic leader passionate about driving operational excellence through continuous improvement, with a focus on technology, process, structure, and people. With over 20 years of experience in operations and project management across construction, healthcare, and residential sectors, I specialize in building scalable, sustainable solutions that deliver real impact.Guided by a customer service mindset, I lead enterprise initiatives that foster collaboration, streamline workflows, and embed a culture of accountability and innovation. My approach balances operational discipline with a strong commitment to team development, creating empowered, high-performing organizations.A lifelong learner and avid traveler, I embrace challenges as opportunities for growth and am always seeking new ways to drive meaningful change.CliftonStrengths Top 5:1) Achiever2) Strategic3) Responsibility4) Discipline5) Arranger

Experience

1. Office Manager

   Elfner Organic Lawncare

   Jan 2000 — Present · Delaware, OH, US

   As Office Manager for our family-owned business, I oversee key administrative and operational functions to ensure smooth day-to-day operations. My responsibilities include managing accounts payable and receivable, generating quotes and invoices, and providing responsive customer service. I also lead the development and maintenance of our website, supporting our digital presence and customer engagement.

Education

• The Ohio State University

  Physical and Biological Anthropology

  1995 — 1997

• American Institute of Alternative Medicine

  LMT, Massage Therapy/Therapeutic Massage

  1997 — 1998

• Miami University

  Physical and Biological Anthropology

  1994 — 1995

• DONA International

  Certified Birth Doula

  2007 — 2007