Jenn Dottavi

WORK HISTORY

EDUCATION

SKILLS

ABOUT JENN DOTTAVI

Working as a member of the Cardiology/Radiology applications team. Assists to analyze clinical, business, and technical processes within the acute care setting with a goal to integrate and align applications within Cardiology/Radiology services to other UHS applications standardly deployed through the enterprise. Works to resolve customer issues/concerns identified during times of implementation, optimization, or maintenance activities. Assists to diagnose problems, facilitate and communicate problems within and across teams in order to determine and deliver resolutions to our facility IT and clinical end users.Focuses on learning and understanding the People, Process, Technology used at these Ambulatory Service locations, in order that UHS can properly structure the data integration across systems and applications. Examines the clinical and business workflows and assists in system and application integration activities. Provides assistance in conversion activities inclusing end user support, application troubleshooting and application/technical configuration.Post-conversion assists in the resolution of system issues (break/fix, maintenance, or enhancement) as requested by the facility or assigned by the UHS Customer Support Center. Implements changes to existing applications as directed by management. Meet deadlines and ensures continued progress toward assignment completion. Shares experience with other members of the team.