Jennifer Martinez
Transformation Strategy Executive - Healthcare Expertise
- Role
- Director, Digital Program Management and Implementation Strategy at Northwell Health
- Location
- Schenectady, NY, US
- LinkedIn followers
- 500 followers
About Jennifer Martinez
I\'m a transformational leader with a 19+ year track record of driving business outcomes for the largest healthcare provider in New York, through development and implementation of innovative vision and strategies that impact all aspects of the healthcare system.I bring a healthcare industry subject matter expertise and history of championing enterprise-wide, across department initiatives that optimize digital platforms for strategic goals.I excel in mobilizing diverse stakeholders around future-state vision. I have the expertise of aligning roadmaps, metrics, capabilities, and value drivers with business and clinical needs to advance large-scale deployments that enhance efficiencies, innovation, and patient experience.
Experience
Director, Digital Program Management and Implementation Strategy
Sep 2024 — Present
Lead the Epic-adjacent consumer digital portfolio, defining coexistence and transition strategy for non-Epic platforms during and post-Epic implementation- Serve as Patient Experience Workstream Lead for Epic, ensuring continuity of digital access and engagement across the enterprise- Architect the digital front door, integrating Epic, Salesforce (CRM), and complementary platforms to deliver unified consumer experiences- Direct a $7M+ capital program to launch a custom retail pharmacy digital front door, coordinating multiple consulting and development vendors to deliver a public app-store product- Establish enterprise digital strategy, governance, KPIs/OKRs, and ROI frameworks, leading executive steering committees and investment prioritization- Lead multi-million-dollar consulting engagements with Deloitte, KPMG, and strategic partners; primary executive point of contact.
Education
Cornell University
Bachelor of Science - BS, Applied Economics and Management
2004 — 2006
The Chicago School
Master of Arts - MA, Industrial / Organizational Psychology; Concentration in Organizational Effectiveness
2010 — 2012
Adler University
Doctor of Philosophy - PhD, Organizational Leadership
2020 — 2023
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