Jennifer Schmitz
Accountability, Integrity, Commitment, Quality, Results.
- Role
- Health Client Manager at Alight Solutions
- Location
- Kingsport, TN, US
- LinkedIn followers
- 500 followers
About Jennifer Schmitz
15+ years of Health, Wealth, and Employee Benefit Administration experience; including call center management & operations, project management through implementation & ongoing delivery. I enjoy being able to assist customers (employees) and/or clients in their successful benefit delivery. I have a passion for mentorship and coaching of colleagues to watch them reach their full potential and excel each day.
Experience
Health Client Manager
Sep 2020 — Present
Education
Valencia Community College
Associate of Arts (A.A.)
Skills
- Transition Management
- Data Management
- Human Resources
- Metrics
- Operational Excellence
- Employee Benefits
- Bpo
- Quality Assurance
- Process Improvement
- Health & Welfare Benefits Administration
- Employee Engagement
- Workforce Management
- Staffing Models
- Call Centers
- Performance Management
- Employee Training
- Call Center Architecture
- Software Documentation
- Talent Acquisition
- Lotus Notes
- Management
- Operations Management
- Customer Experience
- Offshoring
- Hro
- Business Process Improvement
- Outsourcing
- Peoplesoft
- Teamwork
- Project Management
- Microsoft Office
- Health & Welfare Benefits
- HR Consulting
- Customer Service
- Training
- Customer Satisfaction
- Staff Management
- Payroll
- Onboarding
- Sla
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