Jennifer Pfaff
Delivery Executive | Digital Transformation Leader | Past Board Member, Michigan Council of Women in Technology | ITIL Certified | SAFe 6 Agilist
- Role
- Engagement Director Principle Delivery Executive - Cloud & Custom Applications - C & Ca at Capgemini
- Location
- Franklin, MI, US
- LinkedIn followers
- 500 followers
About Jennifer Pfaff
As an Engagement Director at Capgemini, I lead the portfolio governance and metrics for one of the largest Quick Service Retail companies in the world. I oversee the quality and strategy for account metrics and PMO, including the creation of executive dashboards, report automation, and standardization across the account. I also directed both engineering and global IT teams to deliver a new telematics platform for one of the world\'s largest manufacturing & logistics providers, built on SAP and utilizing IoT devices.With over 30 years of experience in technology planning, delivery, and strategy, I have a proven track record of leading complex technology programs across various industries. I served on the board of the Michigan Council of Women in Technology (MCWT) for 13+ years. I am looking forward to additional corporate or start-up board service. I hold an MBA from Oakland University and a BSBA in MIS and Operations Management from the University of Arizona. I am also PMP certified, a Certified SAFe 6 Agilist, an ITIL certified professional, and a Diversity and Inclusion Certificate holder from Cornell University.
Experience
Engagement Director Principle Delivery Executive - Cloud & Custom Applications - C & Ca
May 2021 — Present · US
Portfolio Governance & Metrics Lead QSR Account• As the portfolio governance and metrics lead for one of the largest Quick Service Retail companies, I oversee the quality and strategy for account metrics and PMO. This includes vision and oversight for the creation of executive dashboards, report automation, and standardization across the account.Global Account Delivery Executive • I directed both engineering and global IT teams to deliver a new telematics platform for one of the world’s largest manufacturing & logistics providers. The program was built on SAP and utilized IoT devices.
Education
University of Arizona
BSBA, MIS, Operations Management
Oakland University
MBA
Skills
- Program Management
- Vendor Management
- Management
- Business Analysis
- Mentoring
- Project Portfolio Management
- Sdlc
- Project Management
- Process Improvement
- Team Management
- Pmp
- Leadership
- Testing
- Customer Relationship Management (Crm)
- Strategy
- Business Process Improvement
- Enterprise Architecture
- Crm
- Itil
- Software Development Life Cycle (Sdlc)
- Business Process
- Analysis
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