Jen Jeffery

Access & Reference Services Librarian, Senior Assistant Librarian @State University Of New York College At Potsdam

Potsdam, NY, US

Supervise 2 direct reports to run public services, interlibrary loan and resource sharing• Configure and maintain library management system, Alma in the areas that relate to Access Services• Facilitate improvements and changes to workflows, processes and training for the Access Services team• SUNY Open Educational Resources campus lead• Teach information literacy sessions when scheduling permits and assist in creating information literacy tutorial content• Serve on various committees to help with administration of the library and other programs and projects• Serve on collection development committee to assist in making decisions about the collection• Serve as reference schedule coordinator and participate in various reference modalities including chat, email and research consultations with faculty, students and staff• Create social media content for information literacy and history related to collection items and current events

Syracuse University

Bachelor's Degree

Paul Smith's College

A.A.S.

Syracuse University

Master’s Degree