Jen Mills
Legal Systems Support Specialist
- Role
- Legal Systems Specialist at Thompson Hine LLP
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Jen Mills
Dedicated IT professional with extensive experience in systems administration, legal software, Windows application support, and web application management. With a strong foundation in technical support and cloud administration, I specialize in integrating and troubleshooting applications to optimize performance and ensure system reliability. A results-driven team player, I thrive in environments demanding technical excellence and a commitment to superior service delivery.Collaborating with cross-functional teams, I\'ve developed workflows and administered key applications that aligned with strategic objectives using expertise in configuring and managing applications, enhancing efficiency and delivering client satisfaction through precise, timely resolutions.
Experience
Legal Systems Specialist
May 2025 — Present · US
As the sole IT Team member for this national law firm, my responsibilities encompass delivering comprehensive IT support. I provide executive support, meeting services, asset management, project support, AV, mobile, server support & end-user support, as well as, coordinate and collaborate with engineers to enhance systems. My focus is on ensuring minimal disruption to connectivity and providing efficient solutions for IT issues.
Education
E-fusion
Microsoft Operating Systems and applications, troubleshooting and repair
2006 — 2006
Minneapolis College
Business Administration
1992 — 1994
Skills
- Troubleshooting
- Security
- Customer Service
- Call Tracking
- Digital Imaging
- Windows 7
- Maintenance & Repair
- Project Management
- Access
- Databases
- Networking
- Management
- Team Building
- System Administration
- Technical Support
- Windows
- Hud
- Computer Hardware
- Active Directory
- Xp
- Sharepoint
- Training
- Software Documentation
- Office 2010
- Outlook
- Microsoft Office
- Leadership
- Project Planning
- Analysis
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