Jeni Shaw
Claims Director at Pinnacol Assurance
- Role
- Claims Director at Pinnacol Assurance
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Jeni Shaw
Experienced people leader with expertise in Colorado Workers’ compensation and strategic innovation. Led Colorado’s largest workers’ compensation claims group through several transitions aimed at promoting personalized claims service to benefit Colorado employers and their employees. Through the creation of new roles, workload balancing, and optimizing work processes, the claims teams achieved record high satisfaction scores from both employers and injured workers while driving claims costs down and enhancing outcomes. A demonstrated passion for employee growth and development has helped to achieve a high functioning team of claims experts to support all aspects of claims management. Making data driven decisions while not losing sight of the differences in people that make workers’ compensation unique, we have implemented processes to promote knowledge sharing, strategic development, and ensuring the next generation of claims leaders are equipped and ready to take on the challenge!
Experience
Claims Director
Sep 2018 — Present · Denver, CO, US
Skills
- Customer Service
- Claims Management
- Driving Results
- Workers' Compensation Claims
- Workers Compensation
- Training
- Negotiation
- Claim
- Risk Management
- Claims Resolution
- Liability
- Team Leadership
- Performance Management
- Supervisory Skills
- Claim Investigation
- Casualty
- Insurance
- Subrogation
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