Jeni McCreary
Premier Customer Experience
- Role
- Senior Manager Customer Support Operations at Fedex Services
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Jeni McCreary
A results-oriented leader with management experience in six sigma, logistics, operations, revenue, collections and financial industries.
Experience
Senior Manager Customer Support Operations
Oct 2017 — Present · Orlando, FL, US
Establish direct support to Sales for on-going issue resolution across all major Operating Companies through all sales segments and lines of business. Provide customized solutions to vertical markets such as Healthcare and Perishable Goods. Offer innovative approaches to high yield international volumes. Improve customer experience by providing team approach allocating multiple contacts to attain superior customer service for our customers. More customization through automated solutions. Relationship Management Program On-boarding and Demand Management
Education
University of Phoenix
Bachelor of Science (BS), Business Management
1998 — 2000
Liberty University
Master of Science (MS), Leadership
2010 — 2012
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