Jenell G.

About Jenell G.

I am a results-driven operations and leadership executive with more than 20 years of…

Experience

1. Store Manager

   Home Depot

   Mar 2018 — Present · Houston, TX, US

   In my current role, I provide strong leadership to your team, set clear expectations, and foster positive work environment. I drive sales and profitability by implementing effective strategies and meeting sales goals. I forecast store budget, control expenses, and maximize profitability. Furthermore, I build and maintain strong relationships with vendors and suppliers to ensure timely delivery of goods and favorable terms.• Managed daily operations for $75M retail establishment, while overseeing profit and loss, strategic planning, merchandising, inventory management, sales, customer service, facility maintenance, and team of 15 managers and 180+ associates.• Increased profits by 35% in first year and surpassed sales targets by over 10% for two consecutive years by orchestrating turnaround of underperforming stores.• ·Achieved 91% associate commitment index, reflecting dedication and engagement of team members towards shared goals, while reducing staff turnover by 12% and elevating associate commitment from 54% to 91% through targeted efforts to address morale issues.• Boosted specialty sales performance by 60% through innovative lead-generation strategies.• Decreased shrink from 2.5% to 1.85% through enhanced processes and procedures.• Implemented Truck-to-shelf operations, resulting in 37% reduction in inventory.• Cultivated culture of leadership, evidenced by 85% leader behaviors score.

Education

• University of Maryland Global Campus

  MS, Information Technology

  2001 — 2009

• University of Maryland Global Campus

  Master's degree, Information Technology

  2009

• U.S. Army Command and General Staff College

  Advanced Operations, Operations and Education

  2015 — 2016

• University of Maryland

  BA, Government and Politics

  1994 — 1998

• U.S. Army Command and General Staff College

  Intermediate Level Education, Strategic Leadership

  2011 — 2012

Skills

• Supervisory Skills
• Organizational Leadership
• Community Outreach
• Analysis
• Government
• Human Resources
• Security Clearance
• Program Management
• Operational Planning
• Inventory Management
• Strategic Planning
• Dod
• Project Management
• Microsoft Office
• Recruiting
• Customer Service
• Policy
• Project Planning
• Leadership Development
• Leadership
• Military
• Management
• Higher Education
• Training
• New Business Development
• Operations Management