Jen Douvis

Experience

1. Director Program Management

   Razorfish

   Jul 2022 — Present

   Delivery Lead responsible for execution, financial performance, and health of cross-discipline programs generating approximately $12 million in annual revenue. Strategic Project & Timeline Ownership• Accountable leader for all aspects of project delivery and mitigation• Participate in new business pitches (RFPs) for scope and staffing estimations• Provide executive-level visibility into timelines, risks, roadblocks and key decisions Financial Stewardship & Budget Oversight• Own program finance and monthly internal leadership presentation of margin, risks and health• Partner with Account and Finance Leads on budget-to-actuals analysis and identify optimization opportunities Cross-Functional Leadership• Lead collaboration across workstreams to ensure efficient execution and to maintain accountability for deliverables, quality, and timingTeam Development & Leadership• Build, coach, and inspire a high-performing project management team grounded in ownership, accountability, and collaboration • Champion an inclusive culture of transparency, collaboration, and operational organization across teams and stakeholders Status & Risk Management • Oversee client reporting including status updates, risks, and prioritization• Serve as the primary escalation point for the PM team, driving swift cross-functional solutions to protect timelines, budgets, and quality Operational Excellence• Lead initiatives to streamline and scale project management processes • Champion continuous improvement and a culture of agility to enable a lean, high-performance team

Education

• University of Washington

  Psychology

  1997 — 2001

• University of Washington

  Audio Production

  2001 — 2002