Jenny Carbonaro

About Jenny Carbonaro

As an IT Business Relationship Manager, I partner with business leaders to develop technology roadmaps that align with the business goals and strategy. I bridge the gap between IT and business leaders by developing relationships that encourage collaboration and knowledge sharing. I am committed to helping leaders select the best technology solutions to meet their needs. I do this by embedding myself in the business and learning about the industry. Then, I recommend technology solutions that are consistent with the challenges and objectives of the business. With 18 years of commercial insurance experience, my primary focus has been in the role of IT liaison, impacting various business units and levels. My background includes business relationship management, project management, business analysis, solution implementation, training, and product management. I am motivated by a culture that encourages collaboration and the opportunity to mentor and develop teammates. I excel at creating meaningful connections and trust with various levels of stakeholders throughout an organization.

Experience

1. Vice President of Enterprise Technology

   Marsh McLennan Agency

   Feb 2024 — Present

   As the VP of Enterprise Technology, my goal is to support the corporate technology team to develop a technology roadmap that aligns with the overall strategy of the Agency. I am committed to understanding the needs of our clients and the business to act as as a strategic partner and solution consultant to help navigate the growing InsurTech landscape.

Education

• Augustana College

  Bachelor of Arts (B.A.), International Business and German

  2000 — 2004

Skills

• Commercial Insurance
• Employee Benefits
• Requirements Gathering
• Insurance
• Software Documentation
• Project Management
• Training Documentation
• Process Improvement
• Employee Training