Jennifer Atwood
A holistic, change agent, who delights in motivating behavior.
- Role
- Senior Director Member Care at Cricut
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Jennifer Atwood
Accomplished Customer Experience and Service Delivery Professional with 20+ years of experience in progressive roles in the telecommunications and consumer electronics industries. Recognized for driving operational growth across diverse, cross-functional teams in project management, contact center, and customer service spaces. A deliberate learner passionate about building, developing, and leading inclusive teams through organizational transformation at local and global levels. Seeking opportunities to leverage my customer service experience, and leadership skills to elevate individuals and teams.
Experience
Senior Director Member Care
Apr 2025 — Present · South Jordan, UT, US
Education
Skidmore College
Bachelor of Science (BS), Communication
2001
Skills
- Product Marketing
- Saas
- Product Lifecycle Management
- Service Delivery
- Integration
- Customer Satisfaction
- Business Analysis
- Project Portfolio Management
- Forecasting
- Business Process
- Competitive Analysis
- Customer Experience
- Vendor Management
- Cross-Functional Team Leadership
- Management
- Team Building
- Program Management
- Supply Chain Management
- Customer Service Operations
- Project Planning
- Supply Chain
- Software Documentation
- Mobile Devices
- Project Management
- Software Project Management
- Crm
- Customer Service Management
- Team Management
- Wireless
- P&L Management
- Operations Management
- Process Improvement
- Business Process Improvement
- Customer Service
- Bpo
- Quality Assurance
- Outsourcing
- Account Management
- Change Management
- Team Leadership
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