Jenai H.
Email Marketing Specialist @The UPS Store
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WORK HISTORY
Email Marketing Specialist @The UPS Store
EDUCATION
Ashford University
Bachelor of Arts - BA, Communication, Journalism, and Related Programs
Ashford University
Human Resources Management and Services
ABOUT JENAI H.
I’m a content and communications strategist who turns complex ideas into clear, engaging stories people actually want to read. With 5+ years across healthcare and franchise organizations, I build content marketing, email, and engagement programs that help audiences understand, adopt, and connect.I lead content and campaigns end-to-end - shaping messaging and brand voice, designing email and editorial experiences, and measuring what resonates to improve performance. Much of my work supports regulated or operationally complex environments where clarity and trust matter most.Core strengths: content strategy, lifecycle/email marketing, engagement programs, storytelling, cross-functional collaboration, and campaign optimization.
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