Jena Cranfill
- Role
- Property Manager at Hth Capital, Ltd
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
Experience
Property Manager
Sep 2017 — Present · Austin, TX, US
Serve as the primary point of contact with clients (either property owner or asset manager) to ensure client satisfaction and property objectives are met. Facilitate tenant relations. Rent collection; oversee the monthly review of A/R and tenant ledgers and ensure timely distribution of late letters for all outstanding balances. Responsible for bidding out annual contracts with assistance from the building engineer and draft service agreements and contracts. Responsible for general maintenance of all managed properties, with weekly visits to survey for general repairs and maintenance items and approving all pertinent proposals within budget parameters. Supervise and work closely with the building engineer in collecting and approving bids for all repair work. Approve and code all invoices before submitting to A/P for payment. Work with the building engineer to manage all vendor relationships and ensure all contract requirements are being met. Oversee all vendor and tenant insurance compliance, with assistance from Property Management staff and third-party insurance tracking company. Report monthly to ownership on financial performance of property, with explanation of all budget variances, project status updates, tenant health, accounts receivables, tenant issues, leasing updates, etc. Reforecast annual budgets for all properties. Ensure that properties are operating within budget. Oversee all capital projects with assistance of the building engineer. Distribute all tenant account reconciliations by close of 1st quarter annually. PM will also be response to all tenant inquiries regarding account reconciliations, and coordinate with property accountant for clarification on any disputed items to ensure balances are collected in a timely fashion. Field all tenant communications regarding repairs and maintenance, tenant requests, questions, complaints, accounting procedures, balances, account reconciliations, etc. General lease administration.
Education
Pecos High School
High School/Secondary Diplomas and Certificates
2000 — 2004
University of Texas of the Permian Basin
Bachelors, Communication
2004 — 2008
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