Jen Saylor
Operations, Risk, Technology & Compliance Executive: Process Improvement / Program Design & Implementation
- Role
- Senior Director, Banking Products & Services at Credit Karma
- Location
- St. Petersburg, FL, US
- LinkedIn followers
- 500 followers
About Jen Saylor
Versatile, solution-focused executive with wide-ranging expertise spanning multi-location operations, regulatory compliance, and risk management. Aptitude for building systems and processes that skyrocket efficiency and enable best-in-class customer support. Strong background in enterprise-wide technology implementations.Motivational leader capable of assembling and managing high-caliber teams. Seasoned trainer able to improve performance and business outcomes through targeted interventions.Strategic system-thinker who maximizes internal resources and forges productive partnerships to drive business results. Build and oversee execution of effective action plans that transform both start-ups and established institutions. Signature Achievements & Strengths • Played crucial role in opening 13 branches for new regional bank, architecting operations, back-end systems, policies, procedures, and products from the ground up.• Crafted policy enabling Pilot Bank to attract and retain cannabis industry clients, generating significant new business opportunities. • Brought department facing regulatory trouble and increasing fines into compliance in 6 months, outpacing 1-year deadline and delivering program in 100% alignment with federal and state directives. • Orchestrated 3 successful bank conversions with no regulatory or client-facing issues. • Captured tens of thousands of dollars in cost savings and increased efficiency by orchestrating complete operational, system, and expense review.Strategic Planning & Execution | Budget Management | Technology Implementations | Regulatory Compliance | Risk Management | Customer Support Initiatives | Client Relations | Team Building & Engagement | Vendor Relations | Business Process Design | Workflow Management | Product & Service Development | Cost Containment | Training
Experience
Senior Director, Banking Products & Services
Sep 2020 — Present · Charlotte, NC, US
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