Jennifer Ruby
Operations Specialist @UC San Diego Health
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WORK HISTORY
Operations Specialist @UC San Diego Health
HR Operations Support: Supporting supervisors in the administration of HR processes including recruitment, onboarding, performance management, and employee engagement.Process Improvement: Identify and implement process improvements to streamline HR operations at the department level. Data Management: Manage department level HR data and analytics to support decision-making and reporting. Prepare reports on HR metrics such as turnover rates, hiring statistics, and employee satisfaction.Training and Development: Support training initiatives by coordinating schedules, materials, and feedback collection. Assist in the development of employee training programs and resources.Employee Relations: Serve as a point of contact for employee inquiries related to HR policies and procedures. Support conflict resolution and provide guidance on employee relations matters.Temporary Marketing & Communications Responsibilities: Manage content creation, editing, and distribution for the quarterly organizational newsletter, delivering engaging updates to internal and external audiences. Oversee social media accounts, developing and scheduling content to enhance visibility, engagement, and brand consistency across platforms.Administrative Support: CreAting Dedicated Scientists through Research Education (CADRE) Program Provide administrative assistance for the CADRE program, including event coordination, communications, and logistical support to ensure smooth program operations.Actively participates in procedure analysis and development of department policies and processes. Design, develop, and implement policies and procedures that address compliance with UC, Health Sciences, Medical Center, and Federal guidelines. Uses professional concepts to apply organization policies and procedures to oversee a variety of ongoing administrative operational issues. Analyzes and resolves operational problems of moderate scope.
EDUCATION
Chapman University
Bachelor of Arts (B.A.), Psychology
University of Massachusetts Global
Master of Business Administration (MBA), Human Resources
ABOUT JENNIFER RUBY
As an Operations Specialist at UC San Diego Health, I apply my skills and knowledge in human resources, change management, social networking, diversity and communication to support employees. I have a Master of Business Administration (MBA) focused on Human Resources and a SHRM Certified Professional (SHRM-CP) credential that demonstrate my commitment to enhancing organizational effectiveness and employee engagement.With over fourteen years of experience in the higher education industry, I have developed and executed various programs and initiatives that foster interreligious dialogue, collaboration, and inclusion. I have also mentored and supervised a diverse team of support staff and student employees, ensuring their training, development, and performance. Additionally, I have managed data collection and analysis, created and delivered presentations, and utilized social media platforms to promote the mission and vision of the organizations I have worked for.
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