Jen Mevers

About Jen Mevers

I am a goal oriented, results driven, passionate, loyal professional who is looking to grow in a position where I can utilize my strengths and develop new competencies.

Experience

1. Financial Crimes Compliance Kyc Edd Senior Manager

   Coastal

   Mar 2025 — Present

   Proactively lead a team of Financial Crimes Compliance analysts, ensuring timely and accurate completion of KYC and EDD reviews in compliance with the Bank Secrecy Act, USA PATRIOT Act, FinCEN guidance, and internal policies.* Oversee daily operations to ensure full alignment with regulatory requirements and the bank’s KYC standards, while maintaining a strong culture of compliance.* Manage quality control of KYC/EDD processes, mitigating client and reputational risk and ensuring adherence to established service level agreements (SLAs).* Partner with the Head of KYC to drive operational improvements, streamline workflows, and implement initiatives that enhance team performance.* Continuously monitor changes in regulatory and industry standards, assess their impact, and communicate required updates to business units to ensure compliance.* Serve as the primary liaison to external vendor partners, delivering performance feedback and ensuring integration with internal processes.* Conduct periodic reviews of AML/KYC policies and procedures to ensure continued relevance and regulatory alignment.* Identify and resolve operational issues promptly, escalating high risk concerns to AML Operations leadership and the BSA Officer, when appropriate.* Maintain and enhance procedural documentation, while supporting the development of enterprise wide compliance policies and task assessments.* Generate and present reports outlining key performance metrics, critical observations, and actionable recommendations for continuous improvement.* Support ongoing training and knowledge sharing across the AML team to strengthen program consistency and capability.* Contribute to departmental projects and strategic initiatives, ensuring timely execution and high quality outcomes.* Consistently uphold the bank’s regulatory, compliance, and ethical standards in all aspects of KYC operations.