Jen Lawrence

About Jen Lawrence

Innovative, versatile and creative Marketing Professional with the skills, passion and drive to support businesses and consumer market programs, assist with PR and communications. Understanding client needs and seeing the big picture, earned me a reputation as someone who offers a pro-active approach and is recognized as being results driven and an effective team player.

Experience

1. Sales Team Lead

   Pandora

   Oct 2017 — Present · Durham, NC, US

   Greets customers in a timely manner, initiating a sales conversation and building a relationship while assisting clients with their shopping needs. Utilize and deliver the client selling expectations throughout the sale. • Continuing Education though Pandora Link about the full product line and become knowledgeable about new product launches, store policies and in-store promotions. Complete modules by the given deadline.• Meets and exceeds sales goals. Top seller for 2021 with and 2022 with in Pandora Jewelry sales. • Assist Store Management & Leadership with product replenishment and visual merchandising throughout the store. Communicates clearly and effectively both verbally and in writing. • Assist Management and Leadership Team with opening and closing procedures to ensure the store is always ready for clients. Maintains company’s expectations of daily POS restocking, housekeeping and maintenance. • Process client transactions, performs MPOS and register functions, follows company cash management policies and procedures. Process BOPIC orders in a timely manner. Properly package products for clients. • Visual Merchandising Manager adhering to Pandora\'s Visual Merchandising guidelines while designing our jewelry showcases for special collections, seasonal promotions and daily visual displays.• Assist sales associates with sales as needed, ongoing training and coaching. Approve any adjustments as necessary for customer satisfaction within store policy.