Jemma Summerfield

Group Product Manager @Booking.com

Manchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2021 — Present

Group Product Manager @Booking.com

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Manchester, GB

I’m responsible for driving the long-term vision and strategy for the Select & Pay group in the Car Rental vertical. I lead two front end web teams - Package & Checkout - and a back-end Payments team. I work closely with engineering partners to manage complex projects across our own department and central Booking tech teams based around the world. I am part of the Cars SLT and have additional responsibilities as a \'mission\' product lead for Cars (to align/deliver a core business goal).Skills- Vision/Strategy: own and drive the group vision/strategy; ensuring alignment with business goals and customer needs based on data insights/research- Product delivery: efficient planning and delivery of our roadmap, milestones and OKRs; and report through various channels to department leaders. Resolve dependencies and act as an escalation point- Data fluency: identify key insights and trends which can inform our product thinking; in addition to monitoring product health, bookings data/dashboards, experiment reports and trading reports. Be commercially aware and participate in forums that discuss key business success/health metrics- Customer centricity: work closely with UX designers, researchers and writers to put the customer at the heart of our product-Stakeholder Management: represent the group’s vision/roadmap compellingly; communicate risks/issues and present resolutions. Negotiate resources, align timelines and manage expectations to achieve our goals- Tech Fluency: partner with the Senior Engineering Manager to ensure our group achieves high standards of quality/stability; reduce duplication/overhead through unlocking central capabilities.Key successes-\'Going Green\' mission lead: unlocking EV supply and merchandising across the funnel (part of a wider sustainability business priority)- US mission lead: optimising for the US (high value market), unlocking new products, tech improvements- Payments modernisation: moving our estate into central tech.

EDUCATION

1999 — 2003

University of Nottingham

BA Politics with American Studies, (British politics, American politics, political systems and theories, feminist theory, philosophy)

2002 — 2003

University of Nottingham

MA Information Technology, (pedagogy, web technologies, UXD, project management)

SKILLS

Content StrategyEditorialMedia ProductionVideo ProductionTelevisionContent ManagementVideoProject ManagementContent ProductionWeb VideoCreative DirectionCopy EditingDigital StrategyWritingInformation ArchitectureTeam LeadershipDirectingWeb Project ManagementE-LearningEducational TechnologyCommissioningStrategic PlanningManaging Large BudgetsDigital ProductionStandards ComplianceTeam BuildingAgile MethodologiesCastingScript EditingOntologiesSemantic WebInformation ManagementMobile ApplicationsProduct ManagementDigital MediaNew MediaUser ExperienceData AnalysisScrumKanban

ABOUT JEMMA SUMMERFIELD

A highly effective Group Product Manager and strategic leader with over 20 years of industry experience. I enjoy fast paced complex product and tech challenges; I’m naturally collaborative, energetic and comfortable working with colleagues from different disciplines across the business. As a people person, I also enjoy the line management responsibilities of my role; and have extensive experience as a product mentor.

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Jemma Summerfield — Group Product Manager at Booking.com in Manchester, GB | Unifers