Jemma Robinson
Chief Operating Officer @Person Centred Software Ltd
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WORK HISTORY
Chief Operating Officer @Person Centred Software Ltd
EDUCATION
Coventry University
Master's degree, Forensic Psychology
University of Worcester
Master's degree Module, Dementia Studies
TEESSIDE UNIVERSITY
Bachelor of Science (BSc), Forensic Psychology
SKILLS
ABOUT JEMMA ROBINSON
I am an experienced operations leader passionate about scaling SaaS solutions that deliver measurable impact. As Chief Operating Officer at Person Centred Software, I lead delivery, support, compliance, procurement, and professional service functions — ensuring our customers experience seamless onboarding, reliable service, and trusted long-term partnerships.With a strong focus on ROI and service design, I thrive on turning complex challenges into simple, scalable processes. My approach blends commercial acumen with customer-centric thinking — ensuring every initiative ties back to value creation, efficiency, and improved user experience.What excites me most is helping people and organisations succeed: empowering teams to perform at their best, enabling customers to unlock the full potential of digital tools, and building services that truly make a difference in people’s lives.Always curious, always driven by outcomes, and always looking to push boundaries in how technology supports care.
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