Jelisa Butler

About Jelisa Butler

As an System Administrator at SRS Distribution Inc, I manage endpoint security, troubleshoot technical issues, and execute the imaging process to ensure devices are properly configured and deployed. I work closely with cross-functional teams to streamline IT operations, enhance security protocols, and maintain compliance.Previously, as a Digital Sales Specialist is centered around fostering digital tool adoption and enhancing customer and employee experiences. We\'ve successfully rolled out key initiatives, trained users, and hosted events to drive engagement, working collaboratively with the innovation team to translate feedback into tangible product improvements.

Experience

1. IT Endpoint Analyst

   SRS Distribution Inc.

   Dec 2024 — Present

   Organizations face challenges maintaining secure, efficient, and properly configured endpoint environments, which can lead to security vulnerabilities, operational downtime, and reduced productivity.As an IT Endpoint Analyst at SRS Distribution Inc, I manage enterprise endpoint operations by troubleshooting complex technical issues, executing imaging and deployment processes, and ensuring devices are properly configured, secured, and operational for end users. I utilize tools such as Microsoft Intune, Tanium, and CrowdStrike to monitor device health, deploy updates, enforce security policies, and remediate vulnerabilities across the organization’s endpoint environment. I also collaborate with cross-functional teams to streamline IT operations, strengthen security protocols, and maintain compliance with organizational standards.By improving endpoint security, optimizing imaging and provisioning workflows, and ensuring seamless device deployment, I help reduce downtime, improve operational efficiency, and enhance the overall user experience. My contributions support a secure, scalable, and high-performing IT infrastructure that enables business continuity.

Education

• Clinton High School

  High School Diploma, All

  2006 — 2009

• Southern Methodist University

  Full-Stack Developer

  2019 — 2019

• Mississippi State University

  Bachelor's degree, Psychology

  2009 — 2013

Skills

• Social Media
• Social Networking
• Social Media Marketing
• Microsoft Powerpoint
• Powerpoint
• Microsoft Excel
• Event Planning
• Microsoft Word
• Customer Service
• Microsoft Office
• Sales
• Public Speaking
• Management
• Leadership