Jeremy Ehrlichman
Senior Fraud Specialist Accounting Liaison @Chewy
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WORK HISTORY
Senior Fraud Specialist Accounting Liaison @Chewy
Hollywood, FL, US
EDUCATION
University of California, Berkeley
Bachelor of Arts (B.A.)
SKILLS
ABOUT JEREMY EHRLICHMAN
I work at the intersection of Learning and Development/Employee Experience, with 5+ years of experience in training, onboarding, and team leadership within customer operations.Over the years, I’ve:• Managed a team of 5+ agents• Facilitated manager-level meetings• Spent 2 years on an HR Culture Council, where I helped pitch a role focused on improving how employee feedback is captured• Built an 80+ slide onboarding program• Created a 27-page SOP to standardize processes and improve clarityI’m especially interested in roles focused on Learning and Development, Employee Experience, engagement strategy, and employee listening (surveys, focus groups, feedback initiatives).Areas I enjoy working in:• Training and Facilitation• Onboarding and Enablement• Coaching and Performance Management• Employee Engagement• Data and KPI tracking• Cross-functional collaboration• Process improvement• SOP and training development• Customer operations/CRM systems
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