Jefson Nelson
Client Services Manager at NationsHearing
- Role
- Client Services Manager (Medicare) at NationsBenefits
- Location
- Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Jefson Nelson
A Dynamic business professional with experience in working in sales and client services…
Experience
Client Services Manager (Medicare)
Jun 2019 — Present · Plantation, FL, US
Served as the liaison for internal departments and healthcare providers. • Conducted on-boarding process for implementing hearing benefits into healthcare provider plans for more than 20 healthcare Plans and Unions.• Collaborated with our Marketing and Compliance department to create and manage an OTC product catalog.• Knowledge in national healthcare policies, HIPAA, CMS guidelines and reporting requirements for insurance benefits management programs.• Managed all communication, call center metrics and quarterly business reviews for client contracts. • Informed C-Suite executives and key decision makers on the progress of time sensitive projects.• Assisted IT Department in measuring, observing & researching the user experience of hearing assessment technology.
Education
Northwood University
Bachelor of Business Administration (BBA), (Double Major) Business Management/Marketing (Minor) Entertainment Sports Promotions Management
2009 — 2013
Boyd Anderson High School
Diploma, Health & Wellness
2005 — 2009
Northwood University - DeVos Graduate School
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
2013 — 2014
Skills
- Personal Training
- Nutritional Counseling
- Barbering
- Social Networking
- Customer Service
- Marketing
- Teaching
- Event Management
- Leadership Development
- Sales
- Sports Nutrition
- Training
- Public Speaking
- Fence Installment
- Recruiting
- Sports
- Higher Education
- Nonprofits
- Microsoft Excel
- Coaching
- Advertising
- Leadership
- Social Media
- Microsoft Office
- Microsoft Powerpoint
- Time Management
- Event Planning
- Microsoft Word
- Teamwork
- Management
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