Jeff Richey

About Jeff Richey

With over 32 years of experience in healthcare, my expertise lies in delivering measurable improvements in patient care, quality, revenue, and organizational effectiveness. As an RN who “grew up” in a hospital—progressing from an ER Nurse, Flight Nurse to a Associate Administrator and Executive Leader with responsibility for over a dozen departments and 1600+ employees—I truly understand what it takes to move healthcare organizations to the next level. I consider myself a transformational and collaborative leader, and I am dedicated to building engaged teams that share my passion for exploring new and innovative ways to deliver healthcare. Due to my clinical background, I am able to work in dyads with physician leadership to accomplish shared goals and continuously improve on our processes. Currently, I serve as the Chief Air Medical Officer at Airlift Northwest and Associate Administrator for Laboratory Medicine, Pathology, and Operators, for Harborview Medical Center a 413 bed academic medical center and the only level one trauma and burn center in the WAMI region. I serve on the board for the Association Air Medical Services, Medic One Foundation, Chair for the federal advisory committee on Air Ambulance Quality and Patient Safety and as the chair of the Northwest Air Ambulance Response group. I consider myself the “grease” of the organization as I work every day to put the tools and processes in place to enable my teams to do their jobs and deliver the highest quality of care to our patients and their families. AREAS OF EXPERTISE: Executive Leadership, Organizational Transformation, Hospital Operations Management, Strategic Planning, Large Project Management, New Technology Implementation, Physician Collaboration and Integration, Process Improvements, Customer Service, Emergency and Critical Care Medicine, Air and Ground Medical Transport, Health System Integration, Fiscal Management, Employee Engagement, Leadership Development, CEO, COO, Executive Director

Experience

1. Chief Air Medical Officer

   UW Medicine

   Mar 2020 — Present · Seattle, WA, US

   Directly responsible for over 153 FTE for Academic Air Medical Transport entity with 6 rotary wing bases and 4 fixed wing bases locates in Alaska and Washington. • Directly responsible for transport operations, financial operations, strategic direction, contracting, capital management, revenue cycle, and vendor management. • Grew the flight volume from a 3500 transports to 4300 flights with an overall revenue of $83M annually • Only entity within UW Medicine to have the highest employee engagement score for 3 years in a row • Continuation of CAMTS accreditation for the past 5 years • Started both primary and secondary ECMO transport teams with dedicated ground ambulance service • Key stakeholder in building crew quarters and hangers for air medical bases • Experience in Part 135 vendor contracts for rotary wing and fixed wing services • OEM experience with Airbus, Pilatus, and Bombardier• Direct experience in leading large organizations through a crisis, pandemic or aviation incident • Direct experience in building out strategic plans with business development and operationalizing those plans • Direct experience in connecting the UW Medicine transfer center with Airlift Northwest to create a reliable Intigrated program to ensure that the UW Medicine care starts at the bedside of the referring hospital

Education

• University of Washington

  Masters, Health Administration

  2010 — 2012

• Medical Transport Leadership Institute

  Certificate, Air Medical Transport

  2009 — 2010

• Pacific Lutheran University

  BSN, Nursing

  1994 — 1996

Skills

• Marketing
• Nonprofits
• Acute Care
• Cpr Certified
• Pals
• Inpatient Care
• Emergency Room
• Patient Safety
• Epic Systems
• Emr
• Healthcare Information Technology (Hit)
• Tncc
• Policy
• Informatics
• Medicine
• Icu
• Physician Relations
• Radiology
• Jcaho
• Acls
• Ems
• Emergency Medicine
• Healthcare Information Technology
• Electronic Medical Record (Emr)
• Clinical Research
• Ehr
• Pediatrics
• Patient Advocacy
• Nrp
• Surgery
• Community Outreach
• Physicians
• Nursing
• Non-Profits
• Critical Care
• Bls
• Healthcare
• Medical/Surgical
• Emergency Services
• Healthcare Consulting