Jeff Waibel

About Jeff Waibel

High-impact product management leader with a 15+ year history of success in the digital space. Demonstrated excellence leading high-visibility product development efforts and delivering best-in-class websites, software systems, tools and native mobile apps Proven team leader with strong cross-group collaboration skills, the ability to facilitate consensus, and the ability to build trusted relationships up, down, and across organizational boundaries. Professional history includes roles in: product management, project management, usability, field deployment, customer experience, digital strategy, quality assurance, technical support, training and business development support. Customer experience champion; exceptionally skilled at applying market research, competitive analysis, and Voice of the Customer feedback into the product design and development processImplementation excellence; skilled at using Agile, Lean and other development methodologies to deliver complex consumer-facing projects to completion within challenging time/budget parametersSpecific areas of expertise include:• Agile/Lean Software Development • Certified Scrum Master• Certified Scrum Product Owner• Certified Product Management Professional• Mobile App Development (Apple iOS, Windows Phone, Android & Kindle)• Product Roadmap & Feature Backlog for multiple business divisions• e-Commerce, SaaS, Healthcare, Insurance, Gaming, Web Surveys, B2B, B2C• Offshore Development, 3rd Party IntegrationExpert at connecting directly with the customer to identify legitimate needs and uncover business opportunity. Skills in identifying, documenting, and communicating customer requirements through user personas, user scenarios, business cases, and market/product requirements (MRD/PRD). Industry experience spans Mobile Apps, Insurance Websites, Video Games/Xbox, Online Print Solutions, & Compensation Data WebsitesAvid networker, open to all relevant conversations at j••••••••@gmail.com

Experience

1. Senior Product Manager

   Accolade, Inc.

   Sep 2016 — Present

   Initiating new B2B analytics and reporting web application for commercial customers• Responsible for development, deployment, and feature roadmap for brand new application utilizing Qlik Sense and data visualization tools• Coordinating off-shore engineering efforts at satellite office in Prague and acting as day-to-day Product owner for development sprint team• Develope and present application strategy and roadmaps to leadership team, dengineering, and all product stakeholders in order to align efforts and thinking across the enterprise• Planning early-adopter MVP pilot program to validate business assumptions and user experience

Education

• Bellevue College

  AA, Associates of Arts

  1987 — 1990

• University of Washington

  Certification, Software Product Management

  2007 — 2008

• University of Washington

  BA, International Studies

  1991 — 1994

Skills

• Quality Assurance
• Business Analysis
• Software Development
• Scrum
• Ios
• Visio
• Voice of the Customer
• Agile Web Development
• User Interface Design
• Android
• Web Content Management
• Product Lifecycle Management
• Mobile Devices
• Software Documentation
• Sdlc
• Project Management
• Testing
• Sharepoint
• Iphone Application Development
• Xbox
• Product Marketing
• Csat
• Windows Phone
• Customer Engagement
• Release Management
• Strategic Planning
• Vendor Management
• Sso
• Lean Thinking
• Agile Project Management
• Product Management
• Software Project Management
• Crm
• Microsoft Crm
• Mobile Applications
• User Experience
• Competitive Intelligence
• Net Promoter Score
• Agile Methodologies
• Technology Integration