Jeff Tsay

About Jeff Tsay

Always open to new opportunities, I am a certified Project Manager Professional and experienced technical consultant with a proven track record managing projects through all phases of the development/delivery cycle. With almost a decade of experience in a variety of sectors such as defense, philanthropy, and healthcare (and including integrations with EMRs like Epic, McKesson, and Cerner), I am adept at developing strategic plans with measurable metrics that deliver consistently successful performance. To support product development, I have consulted as a business analyst to generate detailed technical specifications for both the front- and back-end. Versatile in training and guiding customers from root cause analysis through fully-satisfied problem resolution, I very much enjoy facilitating cross-functional teams to build long-term relationships and a loyal customer base.

Experience

1. Solutions Architect

   Uplight

   Nov 2020 — Present · Boston, MA, US

   Provided steady supervision and direction of overall technical delivery of residential and non-residential energy efficiency portal and widget solutions for 7 Operating Companies in New England (ME, MA, CT, NY) of Avangrid. • Coordinated regular high frequency meetings of several cross-functional internal teams that needed to constantly complete and hand off tasks in order to support a highly complex integration solution, which included a data spec that evolved significantly over time resulting in scope changes and tech debt that constantly needed to be mitigated. • Facilitated regular high frequency meetings with customer stakeholders across multiple Operating Companies to constantly verify drifting contractual expectations and steadily drive all parties toward tight delivery dates with ongoing technical blockers, all while continuing to develop and deep the customer relationship. • Led technical resources to deliver a wide variety of technical solutions including ingesting customer user, billing, AMI dual fuel (electric and gas), and rates data; Single Sign-On (SSO); and non-residential usage data for EPA EnergyStar Portfolio Manager benchmarking.

Education

• Massachusetts Institute of Technology

  Master of Engineering (M.Eng.), Physics and Electrical Engineering

  1994 — 1999

Skills

• Project Management
• Salesforce.com
• Data Analysis
• Data Center
• Sales
• Vendor Management
• Windows
• Software Engineering
• Integration
• Professional Services
• Pmp
• Leadership
• Product Marketing
• Team Leadership
• Strategic Planning
• Competitive Analysis
• Product Development
• Analysis
• Start-Ups
• Business Development
• Sharepoint
• Testing
• Saas
• Strategic Partnerships
• Sql
• Visio
• Program Management
• Strategy
• Requirements Analysis
• Cloud Computing
• Process Improvement
• Sdlc
• Analytics
• Cross-Functional Team Leadership
• Software Project Management
• Crm
• Business Analysis
• Account Management
• Change Management
• Enterprise Software