Jeff Magnuson

About Jeff Magnuson

Seasoned Business Intelligence Professional with a robust 10 year track record in the dynamic landscape of information technology. Renowned for adeptly tackling intricate challenges, elevating customer satisfaction, and spearheading comprehensive operational enhancements.

Experience

1. Program Manager, Integration Analytics & Ams

   SpartanNash

   Jun 2024 — Present · Grand Rapids, MI, US

   As program leader within the IT organization, I oversee enterprise data modernization initiatives while driving scalable analytics solutions across Microsoft Fabric, Power BI, and the Azure ecosystem. I help lead architecture, governance, and delivery strategy for our end-to-end data and analytics platforms, ensuring they meet operational, compliance, and business value objectives.Key Responsibilities & Scope• Own enterprise architecture and solution design for Microsoft Fabric, Power BI, and supporting Azure services, establishing best practices for data modeling, security, pipelines, and operational governance.• Lead cross functional BI & AI initiatives, aligning data engineering, analytics, automation, and business stakeholders to deliver integrated, insight driven solutions.• Manage the AMS Support Team, responsible for all Level 2 support operations, triage, root cause analysis, and escalation management across BI, reporting, automation, and data platforms.• Oversee continuous improvement and minor enhancements delivered by the AMS team, partnering with development teams to streamline releases, reduce backlog, and enhance platform reliability.• Champion automation and AI enabled efficiencies, implementing Power Automate, Fabric pipelines, and Azure-based automation to reduce manual effort and improve operational resilience.• Ensure platform stability and performance, managing SLAs, monitoring frameworks, release processes, and cross team communication.Impact & Achievements• Improved the reliability and scalability of enterprise BI solutions by maturing Fabric and Power BI architectural standards.• Strengthened governance and compliance posture through expanded Purview integration and metadata visibility.• Enhanced operational support quality by reducing ticket resolution times and expanding AMS team capabilities in automation, BI, and analytics.

Education

• Ferris State University

  Bachelor's Degree, Computer/Information Technology Administration and Management

  2011 — 2014

• Grand Rapids Community College

  Associate of Arts and Sciences (A.A.S.), Computer Technology/Computer Systems Technology

  2008 — 2011

Skills

• Project Management
• Network Administration
• Project Design
• Troubleshooting
• Wireless Networking
• Multi-Unit
• Management
• Team Building
• Food Preparation
• Security
• Information Technology
• Network Design
• Project Delivery
• Food
• Culinary Skills
• Microsoft Office
• Catering
• Pos
• Income Statement
• Food Service
• New Restaurant Openings
• Labor Control
• Integration
• Computer Repair
• Microsoft Excel
• Team Leadership
• Linux System Administration
• Customer Service
• Project Planning
• Teamwork
• Team Management
• Computer Maintenance
• Menu Development
• Windows Server
• Restaurant Management
• Leadership
• Windows 7