Jeff Amand
Definity
Stratford, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
@Definity
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EDUCATION
N/A
Georgian College
Associate's degree
N/A
Wilfrid Laurier University
Bachelor of Arts (B.A.)
SKILLS
BlackberryIncident ManagementCall CentersTest StrategyBlackberry Enterprise ServerBusiness RequirementsCustomer ServiceXmlLeadershipWindows 7Service DeliveryTechnical SupportBusiness AnalysisBmc RemedyInformation TechnologySoftware Project ManagementCrmItilTelecommunicationsTest CasesAnalysisApplication Lifecycle ManagementTroubleshootingCommitted to Customer SatisfactionManagementSoftware DevelopmentCollaborationProcess ImprovementBusiness Process ImprovementProgram ManagementQuality AssuranceBusiness ProcessSoftware Development Life CycleVendor ManagementSoftware Testing Life CycleWindows Xp ProUser Acceptance TestingMicrosoft OfficeVisioQuality Center
ABOUT JEFF AMAND
Manager, Business & Systems Analysis
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