Jeff S.
Senior Data Analyst, Analytics Centre of Excellence @Alberta Pensions Services Corporation (APS)
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WORK HISTORY
Senior Data Analyst, Analytics Centre of Excellence @Alberta Pensions Services Corporation (APS)
Edmonton, AB, CA
Technical Skills: Data retrieval, transformation, modeling, visualization, metadata management.• Business Acumen: Deep understanding of data relationships, ability to translate insights to business needs, facilitate self-service analytics.• Communication & Collaboration: Problem-solving, asking questions, clear documentation, presentation to various audiences.• Data Quality & Security: Proactive data quality improvement, adherence to information security standards.• Goal-Oriented: Collaborates to define and achieve data-driven goals.• Technical project highlights: Developed IT Service Management Dashboards: Created interactive dashboards displaying service types in calendar and detailed views, allowing for filtering by year and type to improve accessibility and management for IT personnel. Built Corporate Projects Dashboard: Designed a dashboard summarizing budget vs actual costs, with drill-down capabilities by project type, name, cost center, and resources used by contracts. Automated Data Fixes: Authored scripts for batch record updates with audit trails, streamlining data maintenance processes. Enhanced Contact Center Data Model: Expanded the SSAS data cube with a new star schema for Virtual Contact Center data, facilitating a smooth transition to cloud telephony.
EDUCATION
edX
Microsoft Professional Program in Data Science, Data Science
University of Alberta
BSc, Physiology and Developmental Biology
NAIT (Northern Alberta Institute of Technology)
Database Administrator Certificate
Canadian Securities Institute, Moody's Analytics
Chartered Investment Manager (CIM), Investment Management
University of Alberta
Computer Science in Bioinformatics
Canadian Securities Institute, Moody's Analytics
Certificate in Advanced Investment Advice, Investment Advisory
ABOUT JEFF S.
With over 12 years of data analytics experience, I\'ve evolved from data analysis and transformation to warehousing, modeling, and visualization. Microsoft-certified in Data Science, I\'m venturing into machine learning and predictive analytics. My expertise lies in data-driven, user-friendly reports and dashboards for executives and management, driving fact-based decision-making and resource-planning. I bring industrial knowledge from advanced education, banking, insurance, investment, and pension administration. A collaborative problem solver, I excel under pressure, prioritizing tasks to meet diverse organizational needs. ITIL 4 Certified.Experience I possess includes:• Extensive experience in data analytics for enhanced decision making • A comprehensive undergraduate background in science and informatics, backed by a strong record of accomplishment in research and development. • Demonstrated proficiency with Knowledge Discovery in Databases (KDD) process to transform data to knowledge, knowledge to insights.• Proven ability to methodically derive complex data models from raw data across multiple sources, achieving integrative data analytics. • I bring the quality of an Information Artist, adept at building user-friendly and visually engaging dashboards, scorecards, and reports that tell compelling stories of the past, present, and future.• Adept at requirement gathering, process elicitation, development life cycle, user acceptance testing and solution deployment, all within a reasonable timeline and with an Agile approach.• My previous client-centric roles, including direct retail investment products experience, have honed my skills in providing exceptional client service and effective communication through analyses and advice.
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