Jeffri abu Bakar
Development Manager @LMAX Group
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WORK HISTORY
Development Manager @LMAX Group
London, GB
EDUCATION
Damansara Utama College (Malaysia)
Bachelor's Degree, Electrical and Electronics Engineering
University of York
Master's Degree, Information Processing
SKILLS
ABOUT JEFFRI ABU BAKAR
Dynamic software engineering leader with a proven track record of driving excellence across management, team leadership, software development, support, and quality assurance in diverse environments.Leadership Expertise – Extensive experience mentoring, coaching, and guiding high-performing, geographically dispersed teams using situational and servant leadership principles• Managing software development, platform engineering, QA, and technical support functions• Conducting 1:1s and quarterly reviews, providing FAST feedback, setting SMART goals• Encouraging self-organisation, learning from mistakes, continuous improvement• Focusing on intrinsic motivation through autonomy, mastery, and purposeHands-On Technical Background – Deep understanding of software development, QA, and technical support, with a strong empathy for the challenges engineers face, fostering a growth-oriented environment• Reviewing and providing feedback on architecture and design documents, spike write-ups• Conducting root cause analyses to fully understand and learn from incidents• Promoting adoption of development best practices: agile development, coding standards, refactoring, TDD, design patterns, architectural patterns, observability, secure engineeringTalent Recruitment and Development – Demonstrated success in building and scaling engineering teams through strategic recruitment and outsourcing.• Designing interview stages, running and coaching teams to run structured interviewsProcess Improvement – Proficient in optimising and transforming development workflows by implementing agile and DevOps best practices, enhancing overall standards and responsiveness• Introducing and increasing adoption of agile processes, combining Lean principles, Scrum, and Kanban• Promoting DevOps practices: CALMS (culture, automation, lean, measurement, and sharing)Cross-Functional Collaboration – Adept at collaborating with Product Management, and technical and non-technical stakeholders, towards efficient and incremental deliveries to meet business objectives• Collaborating with Product Management and stakeholders with roadmap planning and project scoping• Working side-by-side with adjacent teams to achieve OKRsStrategic Vision – Experienced defining and driving strategic development and technological vision.
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