Jeffrey Tingler

Experience

1. Sr Manager, Learning & Development

   Owens & Minor

   Mar 2019 — Present · Muncie, IN, US

   As Senior Manager of Learning & Development, I lead a cross-functional team responsible for all enterprise learning initiatives — spanning sales, technical, compliance, clinical, and leadership development for over 3,500 teammates annually. My focus is on building scalable, technology-driven learning strategies that accelerate skill development, improve performance, and drive measurable business outcomes.Key Achievements & Impact:Unified L&D under a single strategy that aligns learning with business priorities across Sales, Operations, and Clinical teams—improving consistency and impact organization-wide.Reduced training time by 20% by leveraging AI-driven tools and video learning technologies (e.g, Synthesia, Articulate 360, and OMU analytics) while improving learner engagement and retention.Modernized learning delivery through blended models combining instructor-led sessions, eLearning, and self-paced microlearning—scaling faster onboarding and speed-to-proficiency.Partnered with business leaders to create role-based learning journeys that directly improve sales performance, compliance readiness, and clinical proficiency.Recognized with the 2020 Circle of Excellence Award for leading training and change management during the decentralization of operations, resulting in a 100-FTE reduction and higher customer satisfaction.Lead and develop a high-performing L&D team, fostering collaboration, innovation, and accountability through coaching, strategic planning, and continuous improvement.

Education

• Western Governors University

  Master of Business Administration - MBA

• Western Governors University

  Bachelor of Science - BS, Business Management