Jeffrey Smith
Senior Business Analyst Lead / Business Architect / Project Manager
- Role
- Principal Business Analyst at UGI Corporation
- Location
- Chester Springs, PA, US
- LinkedIn followers
- 500 followers
About Jeffrey Smith
Business Architect with experience across multiple industries and functional areas seeking new opportunities for career growth. Recent experience includes Financial Services, Telecommunications, and Insurance. Roles have emphasized consensus building, stakeholder management, and project management along with other core Business Analysis skills. PMP and CBAP certified
Experience
Principal Business Analyst
Apr 2019 — Present · Denver, PA, US
FTE: Lead Business Analyst / Project Manager with the IT Project Management Office. Focused on platform and business process rationalization across business units and regions, Project Management for Cybersecurity and Production Support Business Areas. Support ServiceNow team in both a BA and PM capacity when adding net new features. Ownership of Electric Outage Management System Replacement Program from initial review through post-hypercare support. Expose business units not familiar with UGI Utilities methodologies to the approved methods for project prioritization. Assist with COBIT 2019 rollout – built documentation, modified Activity definitions to be consistent with UGI terminology, and helped assess current Capability Levels for existing processes
Education
California State University-Fullerton
MS, Management Information Systems
2000 — 2002
Cal State Fullerton, College of Business and Economics
Master of Business Administration (M.B.A.)
1998 — 2000
California State University, Fullerton
Bachelor of Arts, History
1998
Skills
- Business Intelligence
- Data Analysis
- Databases
- Integration
- Agile Methodologies
- Business Process Analysis
- Software Development Life Cycle (Sdlc)
- Business Process
- Business Process Re-Engineering
- Iiba
- Management
- Analysis
- Crm
- Big Data
- Project Management
- Business Process Mapping
- Requirements Analysis
- Management Consulting
- Togaf
- Process Improvement
- Business Analysis
- Sql
- Visio
- Requirements Gathering
- Cross-Functional Team Leadership
- Data Warehousing
- Business Requirements
- Reporting & Analysis
- Data Modeling
- Data Reconciliation
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