Jeffrey Bradford
Workforce Management and Resource Planning Leader
- Role
- Workforce Management Specialist (Forecasting) at Genworth
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Jeffrey Bradford
I am an accomplished workforce management and resource planning professional with a…
Experience
Workforce Management Specialist (Forecasting)
Apr 2024 — Present
Analyzing operational performance for multiple teams within the organization utilizing workforce management models and systems to ensure optimum statistically valid forecast modeling and operational implementations. Contribute to the consistent achievement of meeting / exceeding service level metrics through efficient headcount management. Proactive gathering, development, and analysis of operational forecasts to produce effective projections of inputs and capacity requirements. Analysis of inputs and trends or variances to ensure accurate planning of all input variables affecting the forecast and staff planning. Support effective outsourcing and site allocations related to third-party vendors. Drive model improvements to maximize statistical confidence and operational accuracy, supporting flexibility and effectiveness of the models. Interface with senior management to understand fast-changing business needs and planning risk effectively to ensure effective capacity to expected demands. Play critical role in budgeting process by providing capacity model / FTE requirements forecast for long range planning.
Education
Robert Morris College
Business Administration / Management
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